Amwell® partners with Discovery Health to bring South Africa’s first digital mental health benefit

by MMC
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BOSTON & JOHANNESBURG, October 10, 2023–(BUSINESS FEED)–Discovery Health, the leading health insurance administrator providing administration and managed care services to more than 3.8 million people, has partnered with Am fine® (NYSE: AMWL), a global leader in hybrid healthcare, will introduce the first-ever digital health benefits funded by a health insurer in South Africa. As part of the organization’s robust mental health care program and benefits package, clinicians can now prescribe SilverCloud.® by Amwell, a clinically validated, evidence-based and affordable digital mental health care platform, to members.

As a data-driven healthcare organization that administers more than 57% of the nation’s market for competitive health insurance products, Discovery Health’s member claims data reveals that the prevalence of mental health issues has increased steadily in recent years, and this has been particularly visible since. the COVID-19 pandemic. Aligned with global statistics, including the World Health Organization’s measurement of a 25% increase in the prevalence of depression since 2018, Discovery Health demonstrates a 19% increase in the prevalence of depression since the pre-pandemic period. To add to the pressure, the South African health sector has also been hit by the global trend of labor shortages. The increasing prevalence coupled with less provision of essential services highlights the need for Discovery Health to leverage technology to expand access to treatment through innovative, effective and affordable digital therapeutics.

“The rapid digitalization of healthcare, accelerated by the global pandemic, has improved access to quality care for patients in almost every specialty around the world. As our organization faces demands on mental health care, mirroring the worrying trends seen around the world, Discovery Health sought a solution that was clinically validated, Food and Drug Administration approved, and industry-proven. international to help you,” says Dr. Noluthando Nematswerani, Clinical Director of Discovery Health. “This benefits offering expands access to treatment, improves outcomes and helps our members make lasting behavior changes with cutting-edge digital cognitive behavioral therapies, so they can better manage their condition on a regular basis . In SilverCloud by Amwell, we have found a mental health technology platform and valuable partner that will support our goal of providing increased access to care for our members.

SilverCloud by Amwell is an award-winning, on-demand digital mental health and wellness platform proven to impact over 1 million users worldwide. Ongoing platform data shows that approximately 65% ​​of SilverCloud users experience significant improvements and 56% of users People diagnosed with symptoms of depression or anxiety had not received a diagnosis within three months of using the platform. It is used by the National Health Service in the United Kingdom, the Health Service Executive in Ireland, and many providers and insurance organizations in the United States and internationally.

“Global research paints a grim picture of the increased prevalence of mental health diagnoses, as shown one in eight people people living with mental health issues and burnout among healthcare organizations worldwide. Discovery Health demonstrates its global leadership and innovative approach by integrating the benefits of digital therapy into its mental health care offering. We are honored to enable Discovery Health’s unique offering in South Africa, as it alleviates pressure on behavioral health providers while providing members with easy access to affordable and effective treatment options,” said Kathy Weiler , commercial and growth director, Am well.

To learn more about SilverCloud by Amwell, click here. To learn more about Discovery Health, click here.

About Amwell
Amwell provides a leading hybrid care platform in the United States and globally, connecting and enabling providers, insurers, patients and innovators to deliver greater access to more affordable, higher quality care. Amwell believes hybrid care delivery will transform healthcare. The company offers a single, comprehensive platform to meet all digital health needs, from urgent care to acute and post-acute care, chronic care management and healthy living. With nearly two decades of experience, Amwell manages hybrid care for more than 55 health plans, which collectively represent more than 90 million covered lives, and many of the nation’s largest health systems, representing more than 2,000 hospitals, have access to Amwell solutions. For more information, please visit

©2023 American Well Corporation. All rights reserved. Am fine®SilverCloud®Converge™, Carepoint™ and the Amwell logo are registered trademarks or trademarks of American Well Corporation.

About the Discovery Group
Discovery Limited is a financial services organization founded in South Africa that operates in the healthcare, life insurance, short term insurance, banking, savings, investment markets and well-being. Since its founding in 1992, Discovery has been guided by a clear core purpose: to improve the health of people and improve and protect their lives. This has manifested itself in its globally recognized Vitality Shared-Value insurance model, active in over 40 markets and impacting over 40 million lives. The model is exported and scaled through the Global Vitality Network, an alliance of some of the largest insurers in key markets, including AIA (Asia), Ping An (China), Generali (Europe), Sumitomo (Japan) , John Hancock (United States). , Manulife (Canada) and Vitality Life & Health (UK, wholly owned). Discovery trades on the Johannesburg Stock Exchange under the name DSY.

Follow us on Twitter @Discovery_SA

About Discovery Health
Discovery Health is South Africa’s leading medical scheme administrator, providing administration and managed care services to over 3.7 million beneficiaries. The company has a market share of over 57% of the overall medical schemes market in South Africa and manages 18 restricted medical schemes on behalf of leading corporate clients, as well as Discovery Health Medical Scheme, the largest South Africa’s large open medical scheme.

Discovery Health’s success is due to our ability to offer our customers a fully integrated, value-driven healthcare operating system focused on meeting the entire healthcare needs of medical plans. clients. Discovery Health successfully operates beyond traditional administration and managed care services and provides continuous product innovation, best-in-class service excellence, effective claims and fraud risk management, and coordination and management of the quality of clinical services to which our clients have access. . We deploy world-class actuarial, analytical, clinical, and research and development capabilities at every stage of the medical plan product cycle.

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Amwell Media
Angela Vogen, external communications manager

Amwell Investor Relations
Sue Dooley, Head of Investor Relations

Lianne Osterberger
Senior Manager, Reputation Management, Discovery

Karishma Jivan
Senior Consultant, Reputation Management, Discovery

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