New SASSA SRD contact channels for quick help

by MMC
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SASSA SRD contact channels for quick help 2023

Access to support from the South African Social Security Agency (SASSA) through the Social Relief of Distress (SRD) program is essential for many individuals and families in need. SASSA has established multiple channels to provide effective and efficient assistance. In this article, we will explore the different ways you can contact SRD SASSA for support.

1. Contact center

One of the most direct methods to reach SRD SASSA is to call their contact center. They have dedicated helplines where you can speak to a customer service representative who can guide you through the application process, answer your questions, and provide support tailored to your needs. Contact them via:

  • 080060 10 11
  • 011 241 8320
  • 015 291 7509
  • 051 410 8339

2. Online Portal/Email

SRD SASSA has an online portal that allows applicants to apply for relief electronically. This portal is user-friendly and accessible from a computer or mobile device. It provides points for filing complaints and much more.

You can also email them via GrantsEnquiriesGP@sassa.gov.za

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3. Local SASSA offices

If you prefer face-to-face support, you can visit your local SASSA desk. They have trained staff who can help you with your SRD application or resolve any issues you may be facing. These offices include:

  • Headquarters of the South African Social Security Agency Physical location: SASSA House, 501 Prodinsa Building along Cnr Steve Biko and Pretorius Streets, Pretoria. Learn more.
  • 359 Pretorius St, Pretoria Central, Pretoria, 0001, South Africa Read more:
  • Nafcoc Supply Centre, 20 Buitenkant St, Soshanguve, Pretoria, 0152, South Africa

4. Government Websites

South African government websites, such as the official SASSA website, are valuable sources of information. You can find updates, guidelines and frequently asked questions regarding the SRD program.

5. Find SASSA SRD on social networks

SASSA has a social media presence on platforms like You can find them on X @OfficialSASSA.

Final Thoughts New SASSA SRD Contact Channels for Support

SRD SASSA offers a range of channels to contact and get support, catering to different preferences and needs. Whether you choose to call their contact center, use the online portal, or visit local offices, it’s important to stay informed with the latest updates and guidelines to access the support you need through the SRD program.

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