South African courier industry rethinks distribution strategies in changing landscape

by MMC
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DUBLIN, November 27, 2023 /PRNewswire/ — The “Courier, express and parcel services other than postal services in South Africa 2023″ the report has been added to offer.

The courier, express mail and parcel services industry is facing weak economic conditions and low business and consumer confidence, which is affecting the volume of goods requiring express delivery. It benefits from the growth of the on-demand economy and online sales, the growing demand for just-in-time deliveries and the poor service provided by the South African Post Office.

Growing customer demand for fast, flexible deliveries and the growth of disruptive startups and innovative delivery options are forcing traditional operators to review their distribution strategies and, in some cases, partner or invest in new ones. companies to offer innovative and alternative delivery options.

Key Trends

E-commerce revenue growth is expected to accelerate, particularly for consumer-to-consumer online transactions. Companies are developing value-added services such as configuring and installing equipment to be delivered and increasing delivery options. CEP companies provide shared warehousing, technology and services to small e-commerce entities, opening more opportunities and improving job creation and skills development.


Road transport is the main means of transporting goods in South Africa and to other countries in the region. The rate of violent crime against over-the-road freight trucks is high and industry stakeholders have expressed concern about the increase in thefts targeting scooters and courier vehicles. There are reports of a surge in theft and violent crimes against e-commerce delivery personnel. Theft of delivery vehicles increases insurance costs and endangers the safety of delivery personnel, leading to higher shipping costs.

Report cover

This report covers courier, express and parcel services offered by unreservedly registered postal operators within the meaning of the Postal Services Act, excluding reserved national postal activities carried out by the Post Office. It includes information on the state of the industry, freight and parcel revenues, e-commerce growth, key players, corporate actions and developments. And the influencing factors.

There are profiles of 24 companies, including PostNet, RAM, Takealot, Value Logistics, DHL, DSV, Aramex and Courier Guy.

Key topics covered:


2.1. Industrial value chain
2.2. Geographical position
2.3. Industry size

3.1. State of the industry
3.2. Key Trends
3.3. Key questions
3.4. Notable players
3.5. Corporate actions
3.6. Regulations
3.7. Business development and social development



6.1. Unforeseen events
6.2. Economic environment
6.3. Work
6.4. Safety and security
6.5. Environmental problems
6.6. Condition of roads and infrastructure
6.7. Technology, R&D, Innovation
6.8. Alternative delivery methods
6.9. Digital communications and e-commerce
6.10. Government support
6.11. Rising input costs
6.12. cyclicity

7.1. Competition
7.2. Industry ownership structure
7.3. Barriers to entry





  • Aramex South Africa
  • Business Express South Africa
  • Mail
  • DHL International
  • DPD Laser Express Logistics
  • DSV South Africa
  • FedEx Express South Africa
  • Freight Innovations
  • Groupair
  • InternetExpress
  • Franchise Isicabucabu
  • Laser Group
  • Pargo Points
  • Postnet Southern Africa
  • Transport of rams
  • RTT Group
  • Skynet South Africa
  • Southgate Courier Service
  • Suid-Afrikaanse Poskantoor
  • Super group trading
  • Takealot online (RF)
  • TNT Express worldwide
  • UPS SCS South Africa
  • Value logistics

For more information on this report, visit

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SOURCE Research and Markets

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